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Terms of Service

Teleconsult, operated by Life & Health Laboratory, Lapu-Lapu City, Philippines. Effective October 21, 2026.

By using Teleconsult you agree to these terms. If you do not agree, please do not use the app.

1. What the app does

Teleconsult helps authorized physicians and clinic staff fill in a Medical Certificate and Rx form from a pasted SMS, save reusable templates, and create, print or share PDFs. It is a convenience tool for preparing documents. It does not provide medical advice, diagnosis or treatment.

2. Professional responsibility

The physician remains fully responsible for the content of every certificate and prescription, including the diagnosis, remarks and medicines. Always review all fields before printing, signing or sharing. The app may make mistakes when reading an SMS, for example with names, dates or ages.

3. Who may use it

The app is for licensed physicians and authorized staff of Life & Health Laboratory or its affiliated clinics. You are responsible for keeping your device and Google account secure.

4. Privacy and lawful use

You agree to handle patient information lawfully, including under the Data Privacy Act of 2012, and to share documents only with people entitled to receive them. Please read our Privacy Policy.

5. Saved data

Templates are stored in your browser and, if you choose, in your own Google Drive. You are responsible for keeping backups. We are not liable for lost templates, for example if browser data is cleared.

6. No warranty

The app is provided "as is" and "as available" without warranties of any kind. We do not guarantee that it will be uninterrupted or error free.

7. Limitation of liability

To the fullest extent allowed by law, Life & Health Laboratory is not liable for any loss or damage arising from use of the app, including errors in documents that were not reviewed before use.

8. Changes, law and contact

We may update these terms and will change the effective date when we do. These terms are governed by the laws of the Republic of the Philippines. Questions: [your email address here].